FOR IMMEDIATE RELEASE
Kim Kirchner, Coburn Communication: (212)-536-9837; Kim.Kirchner@coburnww.com
California Press Office: (707) 490-9365; firstname.lastname@example.org
New York Press Office: (212) 346-5500; email@example.com
ROHNERT PARK, CA, Nov. 12, 2018—Even as California’s Camp, Hill, and Woolsey Fires continue to rage, insurers who cover property in the communities affected by these wildfires are encouraging their customers to begin the claims-filing process, according to the Insurance Information Institute (I.I.I.).
In addition to causing fatalities, both fires have prompted mandatory evacuations. The Camp Fire has resulted in 50,000-plus Butte County residents being ordered to leave, and more than 180,000 people in Los Angeles and Ventura Counties have been told to leave the area. The Hill Fire’s (Ventura County) mandatory evacuation order was lifted, according to the Federal Emergency Management Agency (FEMA).
“Insurers’ mobile claim centers have been deployed to these counties,” said Janet Ruiz, the I.I.I.’s California-based representative. “These centers house insurance professionals who can guide customers through the claims-filing process as well as insurance adjusters who can assess the extent of a customer’s wildfire-caused property damage.”
The I.I.I. has outlined below the steps Californians impacted by these wildfires should take when interacting with their insurer and what wildfire-caused property damages are covered under standard homeowners, renters, business and vehicle insurance policies:
1. Start the claims process as soon as possible
Be prepared to give your insurance professional—either an agent or insurance company representative—a description of the damage to your property and a copy of your home inventory, if you have one. Your insurance professional will either report the loss immediately to your insurer or to a qualified insurance adjuster who will contact you to arrange an inspection of the damage. Make sure you give your insurance professional a telephone number, preferably a cellphone, where you can be reached.
2. Review your insurance policy coverages and ask questions
When starting the claims filing and settlement process, find out:
3. Learn what wildfire-caused damages are covered under different insurance policies
If you are not in the affected areas, please consider donating to the Red Cross Disaster Relief or the Insurance Industry Charitable Foundation (IICF). IICF reopened their CA Wildfire Relief Campaign; 100% of contributions will benefit fire relief across the state.
Facts and Statistics:
THE I.I.I. IS A NONPROFIT, COMMUNICATIONS ORGANIZATION SUPPORTED BY THE INSURANCE INDUSTRY.
Insurance Information Institute, 110 William Street, New York, NY 10038; (212) 346-5500; www.iii.org